Privacy Policy

1. OUR COMMITMENT

1.1 Albi Apparel Limited (trading as Albi) (Albi, we, us or our) recognises the importance of safeguarding your personal information. We respect your right to privacy and your right to access and correct the personal information we hold about you, and we are committed to protecting your privacy whenever you interact with us.

1.2 We will handle your personal information in accordance with the Privacy Act 2020 (Privacy Act) and this Privacy Policy (Policy). Where we collect personal information in Australia, we will also comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and where we collect personal information from individuals in other countries we will comply with any additional privacy laws that apply to us in those countries.

1.3 By using our website, providing us with your personal information, or otherwise interacting with us, you acknowledge that we may collect, hold, use and disclose your personal information in the manner set out in this Policy. If you choose not to provide us with personal information we request, we may be unable to provide you with some of our products or services, and some functions or features of our website may not be available to you.

2. WHO THIS POLICY APPLIES TO AND ITS SCOPE

2.1 This Policy applies to personal information we collect about the individuals we interact with, including visitors to our website, trade, wholesale and reseller customers (and their personnel, directors and guarantors), suppliers and contractors, brand ambassadors and influencers, people who enter our competitions or promotions or subscribe to our communications, applicants for employment, and visitors to our premises.

2.2 Our website is currently provided for you to learn about Albi and its brand and products, and does not currently allow you to purchase products online. If we introduce online sales in the future, we will update this Policy to reflect any additional information we collect and how we handle it.

2.3 In this Policy personal information means information about an identifiable individual.

3. PERSONAL INFORMATION WE COLLECT

3.1 The types of personal information we collect and hold depend on the nature of our relationship and interaction with you. This information may include:

(a) your name and contact details (such as postal address, email address and phone number);

(b) your dealings with us, including enquiries, feedback, purchasing and product preferences, and correspondence;

(c) for trade, wholesale and reseller customers, your business and account details, trading history, and the names, contact details and roles of your personnel, directors, shareholders, trustees and guarantors;

(d) credit and financial information relevant to a trade account application, including trade references, bank details and creditworthiness information;

(e) images, photographs, videos and content you provide or that feature you (for example, in connection with brand ambassador, influencer, marketing or social media activities);

(f) employment-related information if you apply for a role with us, including your CV, work history and referee details; and

(g) technical and usage information collected automatically when you use our website (see clause 5).

3.2 We do not generally seek to collect sensitive information about you. If we do need to collect sensitive information, we will do so in accordance with the Privacy Act and, where required, with your consent.

4. HOW WE COLLECT PERSONAL INFORMATION

4.1 We collect personal information in a range of ways, including when you:

(a) use our website, submit an online enquiry or complete one of our forms;

(b) subscribe to our newsletter or marketing communications;

(c) apply to open a trade account, or place or manage an order with us;

(d) contact us or communicate with us in person, by email, letter, phone, online or via social media;

(e) participate in our competitions, promotions, surveys or marketing campaigns;

(f) engage with us as a brand ambassador, influencer, supplier or contractor; or

(g) apply for employment with us, or visit our premises.

4.2 We may also collect personal information about you from third parties, such as credit reporting and reference agencies (in connection with trade account applications), your nominated referees, our business partners who run competitions or promotions with us, publicly available sources, and social media platforms. If you provide us with personal information about another person, you confirm that you are authorised to do so and that you have made them aware of this Policy.

5. WEBSITE INFORMATION, COOKIES AND ANALYTICS

5.1 When you access or use our website, we automatically collect certain technical and usage information, some of which may be personal information. This may include your Internet Protocol (IP) address, device and browser type, operating system and language, access times, the pages you view, and the website you visited before navigating to ours.

5.2 We and our service providers may use cookies and similar tracking technologies to operate and secure our website, remember your preferences, analyse trends and usage, and understand and improve the performance of our website and marketing. We may use third-party analytics providers, such as Google Analytics, for these purposes.

5.3 You can manage or disable cookies through your browser settings, and where we use non-essential cookies we will do so in accordance with any consent choices you make. If you disable cookies, some parts of our website may not function properly.

6. HOW WE USE YOUR PERSONAL INFORMATION

6.1 We use your personal information for purposes connected with our business and our dealings with you, including to:

(a) respond to your enquiries, feedback and requests, and communicate with you;

(b) establish and manage trade accounts, assess creditworthiness, and process and fulfil orders;

(c) operate, maintain, secure and improve our website and our products and services;

(d) manage our relationships with trade customers, suppliers, contractors, brand ambassadors and influencers;

(e) send you marketing and promotional communications where permitted (see clause 7);

(f) run competitions, promotions, surveys and marketing campaigns;

(g) assess applications for employment; and

(h) meet our legal and regulatory obligations, protect our rights and property, and detect and prevent fraud or misuse.

7. DIRECT MARKETING

7.1 Where permitted by law, we may use your personal information to send you marketing communications about our products, promotions and brand, by email, SMS, post or other channels. You can opt out of receiving marketing communications from us at any time by using the unsubscribe function in the relevant communication or by contacting us using the details in clause 14. We will still send you non-marketing communications relevant to our dealings with you, such as messages about your trade account or orders.

8. WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

8.1 We may disclose your personal information to:

(a) our related companies, and our personnel, on a need-to-know basis;

(b) our service providers and business partners who help us operate our business, such as IT, hosting, analytics, marketing, payment, logistics, credit-reference and professional advisory providers;

(c) credit reporting and debt-collection agencies, in connection with trade accounts;

(d) a purchaser or prospective purchaser of our business or assets, and our professional advisers; and

(e) other persons where required or permitted by law, or where you have authorised us to do so.

8.2 We require our service providers to protect your personal information and to use it only for the purposes for which it is disclosed to them. We do not sell your personal information.

9. TRADE CUSTOMERS, CREDIT AND GUARANTORS

9.1 If you apply for a trade account or provide a guarantee, you (and any guarantor) authorise us to collect, hold, use and disclose personal information about you in accordance with this Policy, the Privacy Act and the personal information provisions of our Terms of Trade. This includes using and disclosing personal information to assess your creditworthiness, to send you communications relevant to your account, and, where you have agreed, for direct marketing.

9.2 Where a trade customer is a company or trust, we may carry out credit assessment in respect of its directors, shareholders, trustees or guarantors, and you authorise us to collect and disclose their personal information for those purposes.

10. STORING AND SECURING YOUR PERSONAL INFORMATION

10.1 We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, modification or disclosure, using appropriate technical and organisational measures. Access to personal information within our business is limited to those who need it for the purposes described in this Policy.

10.2 We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, to meet our legal and business requirements, and to resolve disputes and enforce our agreements, after which we will securely destroy or de-identify it.

11. SENDING INFORMATION OVERSEAS

11.1 Albi operates in, and has customers and partners in, New Zealand, Australia and other countries. Your personal information may be held or processed by us or our service providers on servers located outside New Zealand, including in Australia and other countries. Where we transfer personal information overseas, we take reasonable steps to ensure it is protected in a manner consistent with the Privacy Act, including by requiring recipients to protect the information to comparable standards.

12. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

12.1 Subject to the Privacy Act, you have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, please contact us using the details in clause 14. We may need to verify your identity before responding, and in some cases we may be entitled to decline a request as permitted by law, in which case we will tell you why.

13. CHILDREN

13.1 Our website and communications are directed at adults and are not intended for children. We do not knowingly collect personal information from children without the consent of a parent or guardian. If you believe we have collected personal information from a child without appropriate consent, please contact us and we will take reasonable steps to delete it.

14. THIRD-PARTY WEBSITES

14.1 Our website may contain links to third-party websites and platforms, including social media. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing them with your personal information.

15. CHANGES TO THIS POLICY

15.1 We may update this Policy from time to time to reflect changes in our practices or legal requirements. The current version will be published on our website and applies from the date it is posted. We encourage you to review this Policy periodically. The date at the end of this Policy shows when it was last updated.

16. HOW TO CONTACT US

16.1 If you have any questions about this Policy, wish to access or correct your personal information, or have a privacy concern or complaint, please contact us at cs@thealbiclub.com or

Albi Apparel Limited
PO Box 3515
Auckland 1140
New Zealand

16.2 If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner (New Zealand) at www.privacy.org.nz. If your complaint relates to personal information collected in Australia, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

This Privacy Policy was last updated on 4 September 2026.